Refund policy

We want you to love our product and enjoy your shopping experience with us. Each piece is meticulously handcrafted, so we appreciate your consideration when placing an order. As a small family-run brand, we are unable to offer refunds.

If you change your mind about the product you have purchased we can offer an exchange within 7 days of receiving your item.

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If your garment is not as desired, please let us know, and we’ll be happy to assist you. 

Contact our customer service team at hello@rellecollective.com if you have any issues.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with any tags, and in its original packaging. You’ll also need the receipt or proof of purchase.